The legal fine print, in one place.
This is the binding agreement between you and Development 180, LLC for use of RealCompany.Ai. Read it before you rely on us, and definitely before you build on top of us.
On this page
- Acceptance of Terms
- Who We Are
- The Service
- Eligibility & Accounts
- Customer Obligations
- Verification Data
- Fees & Payment
- Intellectual Property
- Prohibited Uses
- Third-Party Services
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Termination
- Governing Law & Arbitration
- Changes to These Terms
- Miscellaneous
- Contact
1Acceptance of Terms
These Terms of Service ("Terms") form a binding agreement between you, either individually or on behalf of an entity ("you," "Customer," or "User"), and Development 180, LLC, doing business as RealCompany.Ai ("RealCompany.Ai," "Company," "we," "us," or "our"). These Terms govern your access to and use of realcompany.ai, our verification dashboard, our API, and any related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.
If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.
2Who We Are
RealCompany.Ai is a trade name and DBA (doing-business-as) of Development 180, LLC, a limited liability company. All contracts, invoices, and legal obligations connected to the Service are contracts with Development 180, LLC. References to "RealCompany.Ai" throughout our marketing, product, and support materials refer to Development 180, LLC operating under that name.
3The Service
RealCompany.Ai provides identity verification, liveness detection, document authentication, and related fraud-prevention tooling ("Verification Services") to businesses ("Customers") who integrate the Service into their own products, platforms, or workflows, and to the individual end users ("End Users") who complete a verification session initiated by a Customer.
The Service is provided on an "as available" basis and may be modified, expanded, restricted, or discontinued at our sole discretion at any time, with or without notice.
4Eligibility & Accounts
You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or complete a verification session. The Service is not directed at children, and we do not knowingly collect information from anyone under 13.
You are responsible for maintaining the confidentiality of your account credentials and API keys, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss arising from your failure to safeguard your credentials.
You represent that all information you provide to us, whether during account registration or during a verification session, is accurate, current, and not misleading.
5Customer Obligations
If you are a Customer integrating the Service into your own product, you are solely responsible for:
- Obtaining all consents required by law before submitting an individual's data for verification;
- Providing your own End Users with any privacy notices required under applicable law, and ensuring your use of the Service complies with all laws applicable to your business, industry, and jurisdiction, including without limitation biometric privacy, data protection, and consumer protection laws;
- The legality, accuracy, and appropriateness of your own use of any verification result we provide, including any decision you make (to approve, deny, onboard, or reject an End User) based on that result;
- Your own security of any credentials, API keys, or data exported from the Service; and
- Ensuring your integration does not misrepresent, to your End Users or to us, what the Service does or how their data is used.
We are a technology provider, not a legal, compliance, or credentialing authority. A verification result is a data point, not a legal determination of anyone's identity, and Customers remain solely responsible for the business decisions they make using it.
6Verification Data
To perform a verification, we process the identity documents, selfie or liveness media, and related metadata an End User submits ("Verification Data"). Our handling of Verification Data, including deletion rights, is described on our Security and Data Deletion pages, which are incorporated into these Terms by reference.
We make no guarantee that any verification result, match score, or liveness determination is free of error. Identity verification technology, including our own, can produce false positives and false negatives. You acknowledge and accept this risk as inherent to the Service.
7Fees & Payment
Paid plans are billed in advance on a subscription or usage basis as described at the time of purchase or in your order form. All fees are exclusive of applicable taxes, which you are responsible for.
All payments are final. We do not offer refunds for fees already incurred, whether for unused verification credits, partial billing periods, or dissatisfaction with results, except where required by law.
We may suspend or terminate access to the Service immediately for any account with an overdue balance. We may change our pricing at any time; continued use of the Service after a pricing change takes effect constitutes acceptance of the new pricing.
8Intellectual Property
The Service, including all software, models, algorithms, designs, text, graphics, logos, and the "RealCompany.Ai" name and marks, are owned by or licensed to Development 180, LLC and are protected by copyright, trademark, trade secret, and other intellectual property laws. Nothing in these Terms grants you any ownership interest in the Service.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own internal business purposes. You may not copy, modify, reverse engineer, decompile, resell, sublicense, or create derivative works of the Service, in whole or in part, except to the extent such restriction is prohibited by applicable law.
Any feedback, suggestions, or ideas you provide to us about the Service may be used by us for any purpose, without compensation or attribution to you, and without any obligation of confidentiality.
9Prohibited Uses
You agree not to, and not to permit any third party to:
- Use the Service to verify, screen, or process anyone without a lawful basis and, where required, their consent;
- Use the Service for any unlawful purpose, or in a manner that violates any applicable local, state, federal, or international law;
- Attempt to circumvent, disable, probe, or interfere with the security, rate limits, or fraud-detection features of the Service;
- Submit fabricated, synthetic, stolen, or otherwise fraudulent documents or media for the purpose of testing, defeating, or gaming our verification models;
- Scrape, mine, or systematically extract data from the Service, or use any bot, script, or automated means to access the Service beyond documented API use;
- Reverse engineer, decompile, or attempt to derive the underlying models, source code, or detection logic of the Service;
- Resell, sublicense, or provide the Service to any third party as a standalone product without our prior written consent;
- Use the Service to build a directly competing product; or
- Misrepresent your identity or affiliation, or impersonate any person or entity, in connection with the Service.
We reserve the right to investigate and take any lawful action, including suspension or termination of your account and referral to law enforcement, in response to any suspected violation of this section.
10Third-Party Services
The Service may rely on infrastructure, data sources, or processing services provided by third parties. We do not control and are not responsible for the availability, accuracy, or performance of any third-party service, and any interruption or failure of a third-party dependency is outside our control and is not a breach of these Terms.
11Disclaimer of Warranties
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, to the extent prohibited by applicable law.
12Limitation of Liability
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE LESSER OF (A) THE FEES YOU PAID TO US IN THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
This limitation applies regardless of the number of claims, and the existence of one or more claims will not enlarge this limit. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.
13Indemnification
You agree to defend, indemnify, and hold harmless Development 180, LLC, and its officers, directors, employees, agents, and affiliates, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your breach of these Terms; (c) your violation of any law or the rights of a third party, including any End User; or (d) any verification decision, business decision, or adverse action you take (or fail to take) in reliance on a verification result provided by the Service.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that claim.
14Termination
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, at our sole discretion, including for suspected violation of these Terms. Upon termination, your right to use the Service ceases immediately, and any fees paid are non-refundable.
Sections of these Terms which by their nature should survive termination, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law, will survive.
15Governing Law & Arbitration
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Before initiating any formal dispute, both parties agree to attempt to resolve the matter informally for at least thirty (30) days.
Any dispute that cannot be resolved informally will be settled exclusively through binding arbitration administered under the rules of the American Arbitration Association, conducted in Oakland County, Michigan. You and Development 180, LLC each waive any right to a jury trial or to participate in a class action, and arbitration will proceed on an individual basis only. This section does not apply to claims for injunctive relief, intellectual property infringement, or theft, which may be brought in the state or federal courts located in Oakland County, Michigan, to whose jurisdiction both parties consent.
Any claim arising out of or related to these Terms must be filed within one (1) year after the claim arose, or it is permanently barred.
16Changes to These Terms
We may modify these Terms at any time by posting an updated version with a new Effective Date. Continued use of the Service after an update takes effect constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
17Miscellaneous
These Terms, together with any order form, data processing agreement, or policy referenced herein, constitute the entire agreement between you and Development 180, LLC regarding the Service. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our prior written consent; we may assign these Terms freely. Neither party is liable for delay or failure caused by circumstances beyond its reasonable control. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Development 180, LLC.
18Contact
Questions about these Terms can be sent to Reece@RealCompany.Ai, or reach us directly through our Contact page.